As an Alanya transfer taxi company, we provide information regarding the terms of use applicable to all our users who benefit from our services. By accessing our website or using our services, you agree to the terms specified below. These terms are established to ensure the proper and safe use of the services provided by our company. Please read the terms of use carefully.

1. Scope of Service

Alanya transfer taxi services aim to provide safe and comfortable transportation throughout Alanya. We offer a variety of options such as Alanya airport transfer, Alanya city taxi service, and Alanya VIP transfer, ensuring our passengers experience quality and fast transportation. Every booking made through our website is subject to the conditions under which the specified services and prices apply.

2. Reservation and Payment Terms

Making a Reservation

Every reservation made through our website is required to benefit from our Alanya transfer taxi service. During the booking process, you must enter the necessary personal information correctly and completely. For your reservation to be confirmed, there should be no errors or missing information in the details you provide.

Payment

Payment for Alanya transfer taxi services can be made in cash at the end of the transfer process. The fees specified during the reservation reflect the total cost from the starting point to the destination. Prices will be clearly displayed before payment is made.

3. User Responsibilities

When using our Alanya taxi service, you have certain responsibilities as a user. These responsibilities are essential for both your safety and the safety of other passengers.

Pre-Travel Information

The personal information you provide during the reservation must be accurate and complete. Once your Alanya transfer taxi reservation is confirmed, all details regarding your journey will be sent to you via email or phone. Please respond to this information promptly and correctly.

Being on Time

Once your reservation is confirmed, you must be ready in the transfer vehicle at the specified time. If you are late, the service may not be provided, or delays may occur. Punctuality is crucial, especially for Alanya airport transfers.

4. Cancellation and Modification Policy

Reservation Cancellation

Reservations made under the Alanya transfer taxi service can be canceled within a specified period. To cancel your reservation, you must complete the cancellation process within the given time frame. Otherwise, no refund will be provided.

Reservation Modifications

If you wish to modify your reservation, you must contact our customer service as soon as possible. Whether your modification request is accepted depends on the reservation conditions and availability.

5. Limited Liability

The Alanya transfer taxi company makes every effort to provide reliable Alanya taxi and Alanya airport transfer services. However, we are not responsible for delays caused by external factors such as natural disasters, traffic conditions, or weather conditions. In such cases, necessary measures will be taken to provide the best possible service to our passengers.

6. Privacy and Data Protection

The privacy of your personal information provided during reservations on our website is very important to us. The Alanya transfer taxi company securely stores all your personal data and uses it solely to provide necessary services. Every precaution is taken to prevent this information from being shared with third parties.

7. Cookie Policy

When you visit our website, we use cookies to enhance your experience. This cookie policy explains how our website operates and what information is collected.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. These files help us remember your interactions with our website, providing you with a more personalized experience. Alanya transfer taxi uses cookies to track user behavior, remember preferences, and improve website functionality.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. Without them, certain features may not work.

• Performance Cookies: These cookies help analyze website usage to improve performance.

• Functional Cookies: These cookies remember your preferences, such as language settings and session information.

• Advertising Cookies: These cookies track user behavior to provide personalized advertisements.

How to Manage Cookies

If you accept cookies, continue using our website. However, you have the right to control or reject cookies through your browser settings. Please note that blocking cookies may affect the website’s functionality.

• Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data

• Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data

• Safari: Preferences > Privacy > Manage Website Data

You can also delete stored cookies, but doing so may impact your user experience.

8. Modification of Terms of Use

The Alanya transfer taxi company reserves the right to update the terms of use from time to time. These updates will be announced on our website and made accessible to users. By continuing to use our services, you accept the updated terms.

9. Applicable Law and Jurisdiction

In case of any disputes arising from our website and the services provided, Turkish Law shall apply, and the Antalya Courts and Enforcement Offices shall have jurisdiction.

When using Alanya transfer taxi services, you must comply with the terms specified above. Any changes to these terms will be effective from the moment they are published on the company’s website. We appreciate your interest in our website and services, and we wish you a safe and comfortable journey on every trip.